Posts Tagged “Customer Service”

Doing it differently makes it memorable

By | June 8, 2011

My friend, C.C. Chapman, was recuperating from a sudden operation recently. I thought to send him get well flowers, but flowers didn’t seem to fit. As I was on Twitter I noticed he tweeted excitedly about the Photojojo USB Film Roll. As soon as I saw his tweet about the unique USB thumb drive, I quickly bought [...]

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Outstanding customer service on Facebook

By | June 5, 2011

Heather and I decided to do a last minute getaway weekend. We had been to the Marriott Shoals, in Florence, Alabama, a few of times before. It’s a lovely property, with a great restaurant and outdoor pool, not too far from Nashville. Our last minute getaway also happens to be our 10th year wedding anniversary. [...]

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Always ask for the supervisor

By | January 24, 2011

Last Thursday evening we decided to buy some tickets to go see the Ringling Brothers Barnum & Bailey Circus (a great show by the way) the following night. We went through the regular steps of purchasing the tickets online, but during the check-out process received the site’s spinning wheel of death. In other words, the [...]

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Foursquare listens

By | December 28, 2010

Quality customer service can keep customers hooked. I’ve always been a stickler for it, and I love to share stories of great customer service. Last week I ran into an issue with an updated version of Foursquare on my iPhone. When I tried to check-in to my local sub shop, I got an error message [...]

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