Posts Tagged “@comcastcares”

Communication 2.0 - How Comcast is using Twitter to care - an interview with @ComCastcares, Frank Eliason

By | June 25, 2008

The following is an interview I conducted with Frank Eliason, Customer Service Manager for Comcast at their Corporate Headquarters. A few months ago Frank created an account on Twitter called @comcastcares. Over a short amount of time he has become a popular destination to have problems solved and questions about Comcast answered quickly. This is […]

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Communication 2.0 - An interview with Comcast tomorrow

By | June 24, 2008

Last year at PodCamp Nashville and PodCamp Toronto I did a presentation on how to promote your brand using Twitter. Both sessions resulted in much conversation about how Twitter is helping it’s users by giving us a way to reach new and old friends, clients and communities. I’m a long time Twitter fan as you […]

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