Posts Tagged “@comcastcares”
Communication 2.0 - How Comcast is using Twitter to care - an interview with @ComCastcares, Frank Eliason
By Dave | June 25, 2008
The following is an interview I conducted with Frank Eliason, Customer Service Manager for Comcast at their Corporate Headquarters. A few months ago Frank created an account on Twitter called @comcastcares. Over a short amount of time he has become a popular destination to have problems solved and questions about Comcast answered quickly. This is [...]
Last year at PodCamp Nashville and PodCamp Toronto I did a presentation on how to promote your brand using Twitter. Both sessions resulted in much conversation about how Twitter is helping it’s users by giving us a way to reach new and old friends, clients and communities. I’m a long time Twitter fan as you [...]



Community enthusiast, digital marketing consultant, husband and dad based in Nashville, TN.

