Digital Marketing and Social Media Strategy

What If Your Basket Breaks?

eggs in one basket Photo by: cmiked

Don’t put all of your eggs in one basket. This is certainly the lesson from today’s unexpected Twitter outage and Facebook’s flakiness.

In life we tend to stick to the places we’re most comfortable, we like to go where everyone knows our name (nod to Norm).

Twitter users (including myself) today felt lost and disconnected when we couldn’t log in. We felt nervous when we didn’t even see the infamous fail whale.

There is no telling when a social network might break. It happens, sometimes they are repaired quickly and other times they disappear forever.

Don’t rely on one place to converse with your friends, colleagues and customers.

WebWorkerDaily posted some great tips today on how to back up your contacts on Twitter, Facebook and LinkedIn – you should go do that now. You never know when that basket is going to break.

Dave

http://www.davemadethat.com

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  • Great thoughts Dave. If you don't mind me throwing a bit of a plug in here as well, your folks should perhaps also check out http://www.lifestreambackup.com. I'm involved, so sorry if this seems commercial, but all I would ask is that folks check it out. I'm available for questions! Great advice, even if they use the services recommended in the article.

  • Just get LSB like Jason says. Problem solved.

  • gantner

    I have been using http://www.lifestreambackup.com also and have been really please with the service and responsiveness of the developers. I had a log-in issue with my delicious.com and they had it resolved in no time hours and I got emails back within a few hours of submitting the problem. I have been using them for about 2 months and feel better know that my social commentary and interactions are securely backed-up and available in common / open formats should I ever need to review or access them.

    Unlike Jason who posted previously I am not affiliated with the company.

  • Thanks Jason, plugs with disclosure are always welcome here. I'll check it
    out – looks awesome. Thanks man.

  • Thanks. I'm going to check it out for sure.
    It sure says a lot when you experience great customer service. I've had
    similar dealings with disqus, which is why I love them.

    Just look at how far great customer service can get you:
    http://sethgodin.typepad.com/seths_blog/2009/07

    Cheers.

  • Great thoughts Dave. If you don't mind me throwing a bit of a plug in here as well, your folks should perhaps also check out http://www.lifestreambackup.com. I'm involved, so sorry if this seems commercial, but all I would ask is that folks check it out. I'm available for questions! Great advice, even if they use the services recommended in the article.

  • I'm sure there aren't too many people who know these services exist to back up their socnets. Thanks for sharing the information – without the pomp and circunstance. It's always appreciated!

  • Just get LSB like Jason says. Problem solved.

  • I have been using http://www.lifestreambackup.com also and have been really pleased with the service and responsiveness of the developers. I had a log-in issue with my delicious.com and they had it resolved in no time and I got emails back within a few hours of submitting the problem. I have been using them for about 2 months and feel better know that my social commentary and interactions are securely backed-up and available in common / open formats should I ever need to review or access them.

    Unlike Jason who posted previously I am not affiliated with the company.

  • Thanks Jason, plugs with disclosure are always welcome here. I'll check it
    out – looks awesome. Thanks man.

  • Thanks. I'm going to check it out for sure.
    It sure says a lot when you experience great customer service. I've had
    similar dealings with disqus, which is why I love them.

    Just look at how far great customer service can get you:
    http://sethgodin.typepad.com/seths_blog/2009/07

    Cheers.

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