Dave Delaney – Community Enthusiast, Social Media Strategist, Marketing and Promotions Fella Join Dave Delaney as he blogs about social media, marketing, technology trends, and his digital life in Nashville, TN.
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Help! My Twitter account has been suspended for no reason!

Published: August 1, 2008Posted in: uncategorizedTags: suspended from Twitter, Twitter
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Help! It appears my Twitter profile is no more. I’d really love to know what happened, and I’m wondering if anyone else has heard about this issue.

Here’s what happened. I tried to log in, but I kept getting the “That Page Doesn’t Exist” blue bird. It’s bizarre, because I can still see my page under replies, but I can’t post a tweet.

After submitting the problem on the Twitter bug page, I received a prompt to enter my user name and password. I entered the details and it said my account has been suspended due to a violation of the Terms of Service. I don’t know of anything that I did to breach the TOS, but I am naturally very concerned about this.

If you know @biz or @ev, or any of the Twitter crew, I would sincerely appreciate you letting them know that one of their biggest fans has been locked out without warning. Help.

UPDATE: @conniecrosby, @pfanderson, @pknit and @tibbon have also been suspended without reason.

  • Comments [56]
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  • The Meta Secret
    Dude my account was suspended sometime back as well. Ever since that I gave up on that company. The worst thing is that nobody explained or told me what happened.
  • Back Pain
    It happened to me too. They're so unprofessional.
  • Dave Delaney
    That was my biggest problem with it too.
    Thanks,
    Dave

    Find me online: www.davemadethat.com
    LinkedIn: www.linkedin.com/in/davedelaney
    Blog: blog.davemadethat.com
    Twitter: www.twitter.com/davedelaney
  • Club Penguin Cheats
    I could not get my old tweets back but I was able to get my tweeter name back which was really important to me and this is how.: you still get access to you settings so go in and change your tweet name to something else this will put your old tweet name back in the data base and can be reused now go instantly and sign up another twitter account with your original name and bingo you are back in business.
  • Online Cricket Games
    Why are my friends all telling me the same problem. Twitter suck.
  • Parallel Import Cars
    It's about time all the disgruntled Twitter fans tell them they suck big time. Maybe somebody will start a NoTwit campaign soon.
  • Knee Pain
    Maybe they think they've grown so big that they can do anything.
  • SEO
    It usually happens when a user spams tweets or direct messages. However, there might be some other possibilities.
  • rodney
    the problem is spams tweets? What is that -there is no true definition that makes any logical sense - if what it is is true then ALL accounts should be suspended including Guy Kawasaki - I have exploded with followers by providing some interested information - content relevant to who we are as a business and the following we have
  • tupelogeek
    Dude, if Twitter was Plurking this would really hit their Karma. That sucks though!
  • Dave Delaney
    Thanks for your support on Twitter. I've just heard of two other people who
    were suspended today without notice or reason.
    :-(
  • Jett Loe
    But Dave IS Twitter
  • Dave Delaney
    Apparently, not right now... :-)
  • Kristen Teffeteller
    Hey, I just saw the Brightkite notes in my Gmail account [I'm still not getting txt updates from them for some reason]. I sent @twitter a msg about you & @pfanderson. Neither one of your pages "exist" according to the birdie. Hopefully you'll be restored soon. @tibbon's page says it took a bit of complaining & cajoling.
  • tibbon
    I think @skalik got hit too although its only an assumption ( I don't think she'd delete her acct). I'm shocked that status.twitter.com hasn't got anything about this period. i guess deleting users isn't notable.

    now I'm having an odd bug that i'm following no one, can 'see' all of them in the timeline, and yet... can't follow anyone back, so no one can DM me. Very strange.
  • Dave Delaney
    That IS strange. Is Twitter crumbling tonight?
    It's ironic that Twitter billed themselves as a "Communication Tool", yet
    they can't communicate with their own users.

    It's also ironic that I just ordered my second batch of Dave Made That cards
    today: http://flickr.com/photos/davemadethis/2474153216/

    :-)
  • iconjohn
    Dude, sorry to see this. Looking forward to seeing your Twitters in the future. iconjohn.twitter.com
  • shokk
    Time to move to FriendFeed.
  • PF Anderson
    More for the list - @narain and @marjanpanic. Suspected victims include @skalit
  • conniecrosby
    Thanks, Dave! I only just discovered it this morning when trying to get back on. And I had no warning. I have no idea how I was breaking the terms of service either, but haven't been told that was the reason. I had over 1500 followers and was following almost as many, just over 1400. That was from a year and a half of twitter use, over 9,000 tweets.

    I accidentally sent a tweet via email which seems to have reinstated the account under my name, but have lost everything.

    Thanks for posting on this...I was offline for 18 hours and had no idea this had happened until this morning.
  • Dave Delaney
    Thanks for the update. I'm so sorry this has happened to you, a huge
    Twitter advocate too.

    I had over 1,500 followers as well. I feel completely at a loss, dare
    I say depressed about it.

    For others reading this, imagine someone cutting off your email
    account. You have no backup of the messages or your address book. How
    will you ever get this all back?

    Are the conversations gone forever?

    We put a lot of trust in the people behind our favorite social network
    sites. In this case I have received no explanation from Twitter. This
    saddens and scares me.
  • Dayngr
    Dave, Have you gotten any resolution on this? Have you contacted the masterminds behind twitter via email yet?
  • abrudtkuhl
    Yea it really sucks. If i've lost all my contacts/tweets its going to be hard to recover. may have to give twitter up
  • markdaynes
    well if your Twitter account is suspended this is what you can do. I could not get my old tweets back but I was able to get my tweeter name back which was really important to me and this is how.: you still get access to you settings so go in and change your tweet name to something else this will put your old tweet name back in the data base and can be reused now go instantly and sign up another twitter account with your original name and bingo you are back in business. Hope this helps
  • igorthetroll
    My Twitter account got suspended because of my support for Israel.

    I filled a Getsatisfaction complaint
    http://getsatisfaction.com/twitter/topics/twitt...

    Twitter still not responded to me officially.
  • SEO
    I never like this twitter ever... I dont know why people just stuck to it... I would suggest you to just leave that twitter as it wont help you out any more...
  • Paul Stanlii
    Your account may have been hacked possibly.
  • Web Design
    I think even the social media on the internet is not free to operate and is always dominated by some lobby. During the recent war between Palestine and Israel, I found YouTube and other few famous networking sites removing all the anti - Jew material
  • amber weinberg
    This just happened to me!! I've had more than my fair share of horrible twitter bugs, now it's saying my account doesn't exist! my name was at @amberweinberg i'm compltely pissed off
  • Dave Delaney
    I'm so sorry to hear about that. I recommend taking it up on
    http://getsatisfaction.com/twitter. That's where we got to the bottom of it.
    Let me know how it goes.
    D
  • jay
    hope you can help me @jbinx was deleted....I tried all the possible ways to contact twitter...no replies yet
  • storoja
    I am from Moscow This just happened to me too!!
  • Dave Delaney
    I recommend checking the Get Satisfaction page. If you're still having
    trouble let me know.

    D
  • John
    Dave, how long did it take for you (them?) to resolve the suspension? We too have recently been suspended and I don't think we were doing anything to cross the lines of their TOS! John
  • Dave Delaney
    About 3 day. Use getsatisfied.com to help. Let me know if you're still
    having trouble.

    Good luck

    Poor spelling and extreme brevity brought to you by iPhone.

    www.davemadethat.com
  • ablackanimal
    If you are tired of facebook or twitter but want a way to connect with artists and musicians then you should check out www.putiton.com

    If you are tired of facebook or twitter but still want to connect with your friends then pick up the phone...
  • Angry
    Just happened to me! Came back home after a long day and thought I might check on what happened with my Twitter friends while I was away...
    Found an e-mail in my inbox saying I should reset my password because I had supposedly forgotten the correct one. I did as I was asked, logged in only to be told then that my account was suspended. No explanation. Just suspended it.
    I did nothing to justify this. The 50 odd spammers that have started following me in the past month are still happily roaming on Twitter. My account is suspended. P*ssed off doesn't begin to cover what I feel.
  • Dave Delaney
    So sorry to hear you're going through this. Check www.getsatisfaction.com
    for help.

    What's your username? I'll ping a couple of folks at Twitted for you.

    In the meantime consider FriendFeed as a backup.

    It's a good reason why we shouldn't put all of our eggs in one micro-
    blogging basket.

    D

    Poor spelling and extreme brevity brought to you by iPhone.

    www.davemadethat.com
  • virtualcfo
    Bill Seaver had this happen to him too (http://microexplosion.com/2009/05/05/microexplo...).

    Hope you are able to get your account restored soon. I also hope Twitter figures out out how to weed out the real problem accounts from those that are not.
  • Lyndsey Oliver
    I've been suspended this evening - for no reason what so ever.

    Incredibly angry, because, by the looks of it, I'll never be back again :(

    @LyndseyOliver
  • Jocelyn
    Hi there,

    Mine has been suspended too and I absolutely do not know why.... I've never violated anything that I know of.

    Did you ever get yours back or figure out why?

    Thanks,

    Jocelyn
  • Dave Delaney
    Sorry to hear you both have been suspended.
    The only thing I can recommend is opening a ticket with Twitter. You should
    also go to www.getsatisfaction.com and search for Twitter.

    This is ashame it's still happening.

    You can also try finding friends on plurk.com and identi.ca who may be able
    to help you.

    I hope this helps.
    Dave
  • redmenice
    I also was suspended as of July 30th. My account was hacked. My twitter friends & I have submitted multiple emails to have it reinstated......but other then the auto reply responses......I got nothing.

    I'm pretty pissed.
  • Dave Delaney
    I'm sorry to hear that. Have you tried getsatisfaction.com?
  • redmenice
    Yes.....thank you for asking.
  • ClubPenguinCheats
    What is that -there is no true definition that makes any logical sense - if what it is is true then ALL accounts should be suspended including Guy Kawasaki - I have exploded with followers by providing some interested information.....
  • twitterunlocker
    Unlock your Twitter account in less than 5 mins with http://twitterunlocker.com!
  • Dawn
    I started to follow someone that was following me and they were in violation of Twitter rules so that suspended my account. They didn't have any info on their profile page so I didn't no they were doing anythig wrong. I lost all my friends too and I didn't do anything to violate the rules. I'm so pissed I used Twitter everyday, all day. I sent a complaint and was informed my accound could be suspended for 30 days while they investagate. What a bummer!!!!!
  • Dave Delaney
    I'm sorry to hear about. Have you tried using getsatisfaction.con?
    That's how we were able to contact Twitter.
  • Dawn
    Thank you very much for the info. I did send them a couple of e mails with no response besides the automated one. I have set up another account for now but will keep looking into getting my old one restored. I've noticed that all my followers and those I followed are now gone. If that can't be restored also I won't use that account anyway. If you'd like to follow my new name is KewlMomma88, I was KewlFroggie88. Thanks again. Have a great day!!

    Dawn

    :-)
  • Dave Delaney
    Thanks Dawn. I think it's odd that your followers are gone. I haven't seen
    that occur before.
    I looked at your account and recommend a couple of things. Never follow more
    people than the number following you, that looks odd to Twitter and users.
    It can come off that you're a spammer.

    Also, use a link to where we can find you in your bio. Link to your company
    or your personal blog.

    Hope that helps.
    D
  • MARLENA
    i got SUSPENDED 2 FOR NOOO REASON AT ALL. IT PISSES ME OFF BECUZ I LOST 289 FOLLOWERS ON MY TWITTER PAGE! BUT I DELETE IT AND I MADE A NEW ACCOUNT. IT IS NOW TWITTER.COM/MARBLAKEFUL SO WHO EVER READING THIS AND HAVE A TWITTER PLZ,PLZ,PLZ FOLLOW ME I DONT GOT NO FOLLOWERS YET.
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  • Hi, I’m Dave

    I'm a community enthusiast, social media strategist, marketing professional, humorist, husband and dad living in Nashville, TN.

    I'm Griffin Technology's Social Media Coordinator.

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