Digital Marketing and Social Media Strategy

An open letter to Comcast On Demand

Dear Comcast On Demand:

Every time I turn on my TV’s On Demand I am startled by the loud, annoying music you use. You know the music I’m talking about. It’s not only slightly aggressive, but also way too repetitive. By repetitive, I mean it’s the only music you use. Perhaps something a little more mellow, or perhaps (even better) no music at all. When the On Demand screen appears, I know I’m using On Demand, I don’t need the music to remind me, oh, and kind of scare my children too. I love the On Demand service, having quick access to Thomas the Train is essential in my home. I just don’t like freaking out my kids every time I flick the switch (err, hit the button).

What do you say Comcast? Will you take care of this little matter for me? I’d really appreciate it.

Sincerely,
Dave Delaney

Dave

http://www.davemadethat.com

View more posts from this author
  • Rex Hammock

    Dave, I feel your pain.

    http://www.rexblog.com/2007/04/23/16825/

    Comcast on-demand has the worst user-interface ever conceived. The music is so loud, my TV’s speakers thump when I turn it on.

  • Rex Hammock

    Dave, I feel your pain.http://www.rexblog.com/2007/04/23/16825/Comcast on-demand has the worst user-interface ever conceived. The music is so loud, my TV’s speakers thump when I turn it on.

  • Dave Delaney

    Thanks for commenting Rex. It’s nice to know I’m not alone. On-demand scares the poop out of my children when I turn it on.

    Seriously*, we’ve been going through way more diapers since we got it.

    Cheers,
    Dave

    *Not seriously.

  • Dave Delaney

    Thanks for commenting Rex. It’s nice to know I’m not alone. On-demand scares the poop out of my children when I turn it on. Seriously*, we’ve been going through way more diapers since we got it.Cheers,Dave*Not seriously.

  • Alex Ezell

    The interface for the entire Comcast box is bad. From the OnDemand, to the DVR, to the regular guide. Advertising on the guide on a service for which I am already paying? That’s just obnoxious.

  • Alex Ezell

    The interface for the entire Comcast box is bad. From the OnDemand, to the DVR, to the regular guide. Advertising on the guide on a service for which I am already paying? That’s just obnoxious.

  • Anonymous

    My boyfriend and I and all our friends cannot abide that **** either. It is the most annoying music in the world. It’s like “Let me find something fast before I go nuts.” PLEASE remove it.

    Ellen Johnson

  • Anonymous

    My boyfriend and I and all our friends cannot abide that **** either. It is the most annoying music in the world. It’s like “Let me find something fast before I go nuts.” PLEASE remove it. Ellen Johnson

  • Maxrep

    I phoned comcast in regards to the annoying on demand foreground music. They said it was the first time they had received such a complaint. Obviously not!

    The advertising bars need to leave as well

  • Maxrep

    I phoned comcast in regards to the annoying on demand foreground music. They said it was the first time they had received such a complaint. Obviously not! The advertising bars need to leave as well

  • Dave Delaney

    Thanks for your comment maxrep. First time! I’m going to call them tomorrow. I’ll keep you posted.

    Cheers,
    Dave

  • Dave Delaney

    Thanks for your comment maxrep. First time! I’m going to call them tomorrow. I’ll keep you posted.Cheers,Dave

  • Pingback: Communication 2.0 - An interview with Comcast tomorrow()

  • So true. It is mind-numbingly hypnotic and annoying.

  • So true. It is mind-numbingly hypnotic and annoying.